Responding to Intimate Partner Violence: Refugee Assistance Program Workers

Cultural Competence

Cultural competence is about our will and actions to build understanding between people, to be respectful and open to different cultural perspectives, strengthen cultural security and work towards equality in opportunity. Relationship building is fundamental to cultural competence and is based on the foundations of understanding each other’s expectations and attitudes, and subsequently building on the strength of each other’s knowledge, using a wide range of community members and resources to build on their understandings.

What Does It Mean to Be Culturally Competent?

This resource provides an explanation of what we mean by the term “cultural competence” and describes what it looks like in practice.

Cultural Competence Self-Assessment Checklist

This self-assessment tool is designed to help you to consider your skills, knowledge, and awareness of yourself in your interactions with others. Its goal is to assist you to recognize what you can do to become more effective in working and living in a diverse environment.

Cultural Competence Checklist: Service Delivery

This tool was developed to heighten your awareness of how you view clients/patients from culturally and linguistically diverse populations.

Cultural Competence Checklist: Policies & Procedures

This tool was developed to heighten your awareness of your agencies’/programs’ policies and procedures and the impact/influence of cultural and linguistic factors.

Cultural Competency and Safety in First Nations, Inuit & Metis Health Care

This resource discusses Cultural safety within a First Nations, Inuit and Métis context.